Voice Solutions for Business
CommPartners Connect features a full suite of business VoIP and other IP applications to help growing companies with their business communications needs. Whether a business customer’s priority is to realize the economic advantages or the productivity advantages, both available through enhanced IP Communications services, CommPartners has the solution. Our products and services include:
- Hosted IP PBX Services--a feature-rich set of hosted IP PBX services that delivers VoIP cost and productivity benefits including a bundle of unified communications features without the risk of obsolescence and heavy investment in capital equipment. CommPartners Connect offers two hosted IP PBX pricing models: IPSelect™, which follows the traditional PBX cost model with lines and full featured extensions; and IPComplete™, which is sold by the seat and includes a dedicated call path as well as the robust feature set. (Read about how Electronic Recyclers realized economic and productivity returns with CommPartners Connect's Hosted IP PBX.)
- IPTrunking™-a versatile and cost-effective PBX integration/trunk replacement service that delivers the benefits of VoIP while retaining existing traditional or IP PBX/Key systems and internet connections for both voice and data. (Read about how CommPartners Connect's IPTrunking solutions created IP solutions success for the YMCA Heritage Group)
- Priority Access T1 and IPDirect™-a suite of broadband access services for SMBs, offering the high reliability and Quality of Service (QoS) of a private line managed circuit to the economics of public internet broadband service.
- Business Continuity - a business continuity and disaster recovery solution that ensures operations and telecommunication services are maintained during any disasterous incident such as catastrophic building failures, natural disasters, or network disruptions.
- Bundled Services - a suite of bundled services for small and medium-sized businesses(SMBs), from Priority Access T1 offering Quality of Service (QoS) bundled with Enterprise Seats or the choice of IPTrunking options bundled with teh same Priority Access T1.
- IPContactCenter™-a versatile, automatic contact distribution (ACD) service for call centers that provides advanced contact-handling and management, with no hardware or capital expense and streamlined installation and integration.
- IPCall Record™-a powerful and reliable hosted phone call recording solution for business that is legally compliant, protects the integrity of all recorded call information, and utilizes a user-friendly web-based administration portal.
- IPFaxSolution™-a cost-effective unified communications service that allows users to view inbound facsimile transmissions conveniently and privately via email.
- Broadsoft Unified Connector for Salesforce - a computer telephony integration (CTI) tool from Broadsoft that enables full integration of the Salesforce Customer Relationship Management tool with CommPartners Connect's hosted IP PBX and IPTrunking services.